After 12 years of working in call centres, our Client, Dean, was looking for a new avenue of work – one where he could develop a career. 
Originally thinking that the LEMIS+ Project wasn’t the right service for him, Dean’s mind changed when he was matched with his Mentor. Working in partnership, they both explored options and particularly focused their attention on Higher Level Apprenticeships with the LEMIS+ Mentor explaining the process involved and signposting the client to mock aptitude tests. 
 
Having used his own CV with no luck, the LEMIS+ Mentor assisted Dean in tweaking his information and creating a more professional looking document. Using his new CV, he was able to work with his Mentor to search for suitable jobs and submit applications. 
Speaking about his experience, Dean commented:  
 
“My mentor was there for me whenever I needed support – making time for me over the phone or arranging face-to-face meetings. Seeing my Mentor believe in me gave me the confidence to believe in myself - definitely a great support for a really trying time.” 
 
 
“No matter how hot you are at applying for jobs or how good you think your CV is, there is always room for improvement. The LEMIS+ team at GEMS NI offer a great service – one where your mentor can become your friend and if you put the work in, they put the work in too.” 
Congratulations to Dean, who is now enjoying a new career working for the Child Support Agency
 
 
At LEMIS+ Project we respect everyone who uses our services. So while their stories are true, client names and images may have been changed to protect their privacy. 
Tagged as: employment, mentoring
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